Privacy Policy — KANAK VPN

1General provisions

This Policy describes which data the KANAK VPN service (hereinafter — the “Service”) processes while providing subscription access to a VPN, for what purpose, and how that data is protected. By using the Service you accept this Policy.

2What data we process

Contact data: your e-mail address and/or Telegram identifier (ID, username) — to sign you in to your personal account, restore access and send notifications.
Payment data: processed directly by the payment provider. We neither store nor see the full card number or its details — we only receive the payment status.
Subscription data: plan, expiry date, number of devices, payment and credit history.
Technical data: only the minimum required for the Service to work (for example, the fact and time of an active session, for billing).

3No-logs policy

We follow the no-logs principle. We keep no records of your activity: we do not log the sites you visit, your DNS queries, destination IP addresses, traffic history or its contents.

Zero logs. A VPN exists for privacy — so we do not collect the very things that would undermine it.

4Purposes of processing

providing the subscription and keeping it working;
accepting payments, crediting bonuses and running the referral programme;
sending service notifications (subscription expiry, payment status);
answering support requests.

5Disclosure to third parties

We do not sell or hand over your data to third parties, except where it is necessary for the Service to operate: the payment provider (to process a payment) and infrastructure partners (to host the servers). Data may be disclosed at the lawful request of authorised state bodies.

6Cookies and analytics

The website and your personal account may use technical cookies that are required for them to work (authentication, settings). We aim to keep the collection of analytical data to a minimum.

7Storage and protection

Data is kept no longer than the purposes of processing and the requirements of the law demand. We apply technical and organisational protection measures, including encryption of data in transit.

8Your rights

request information about the data being processed;
have inaccurate data corrected;
delete your account and the personal data associated with it.

To exercise these rights, write to support — @kanakvpn_bot.

9Changes to this Policy

We may update this Policy. The current version is always available on this page together with the date it takes effect.

10Contacts

For questions about data processing: support on Telegram @kanakvpn_bot, e-mail vpnkanak@gmail.com.